ENG 
ESP 
Circumstance to make an exchange or return:
- Product failure: Damaged, defective product, packaging in poor condition or broken, product with signs of use, missing accessories, product with characteristics other than those offered, non-compliance on delivery days.
Considerations:
- The product may be returned or exchanged within a maximum period of 7 calendar days from the date the order is received.
- The product must be returned in the same conditions (packaging, labels, stamps), as it was received.
- At the time of making the change, the respective ticket or invoice must be presented.
- The garments must be in perfect condition: no stains, perfume, washing.
- The change will be subject to stock availability.
- The garment must maintain the label and handtag.
- The change can only be made once within 7 business days.
- Does not apply for promotions.
- Shipping and collection costs are assumed by the customer.